For organisations
Compliance and opportunity, hand in hand
An advanced e-training platform keeping your organisation up to date with capacity and the requirement to support customers. From 5 to 50,000 employees.
Why training is needed now
- Every organisation has an obligation to support customers whose capacity is affected.
- The number of consumers requiring support daily is significant, and increasing.
- Failing to support carries immediate legal, reputational and economic risk.
- Getting it right offers instant, tangible opportunities while reducing all associated risks.
Key benefits
- Customer experience. Identify and provide support when it’s needed most.
- Reach & reputation. Strengthen access to key consumer bases through positive public perception.
- Reduced exposure. Cut liability and damaging negative publicity.
Compliance & liability
Where exposure is increasing
Developed with leading consumer law experts. While responsibility rests with each organisation, certification demonstrates you have taken reasonable measures — and trained staff reduce the likelihood of liability arising.
The training
Developed with a multi-disciplinary approach:
- International medico-legal expertise
- Specialist consumer law advice
- Key charity consultation
- Peer review
- Economic expert analysis
Zero disruption: accessible on any device, any time. Every employee is individually certified, and your organisation is publicly certified — start displaying the marque immediately.
Support Inform
Certified
Your organisation
Let’s build supportive organisations
Start supporting your community today — become part of an accessible network of supportive organisations.