Support Inform

About us

Who we are

A multi-disciplinary team of experts with one agenda — making organisations more accessible to customers where capacity is affected.

Our mission

A person’s ability to access shops and services shouldn’t depend on whether their capacity is affected. Sadly, it does. Our goal is to change that by ensuring all frontline staff are trained to recognise when support might be required, and to provide it sensitively.

Our values

Supporting consumers and supporting organisations go hand in hand. The more we talk about capacity, the more accessible our communities become.

Our most important principle. Every person should be presumed to have capacity. Training centres on non-judgmental support and removing social barriers.

Let’s build supportive organisations

Start supporting your community today — become part of an accessible network of supportive organisations.